Most founders assume being "slammed" is a hiring signal, but it is often the sound of a "Do-Over Tax" quietly leaking your runway. By auditing the gap between total effort and actual output, you can recover significant capacity without adding a single dollar to your payroll.

This post dismantles the self-sabotaging belief that documenting processes is a waste of time. It reframes Standard Operating Procedures (SOPs) as a company's core intellectual property and provides a tactical guide to creating the five most critical SOPs for any service-based business to enable delegation, ensure consistency, and build a scalable asset.

A 10,000-line spreadsheet taught me a brutal lesson: you can’t buy your way out of process chaos, you can only pay for it in new places. This piece shows you how to spot the “nightmare spreadsheet” hiding in your business and turn it into a simple SOP that cuts the scramble, the fire drills, and the hidden tax on your time.