Operations Diane Bonheur Operations Diane Bonheur

The Hiring Playbook for Startups

Hiring mistakes cost startups $50k–$100k per mis-hire. Learn a repeatable, data-driven system to test capability, verify fit, and validate performance in the first 90 days, protecting your runway and your team’s productivity.

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Operations Diane Bonheur Operations Diane Bonheur

Startups Can’t Hire Their Way Out of Chaos

Prevent early-stage attrition by hiring only when your startup is operationally ready. Learn how to align capacity, clarify roles, structure onboarding, manage founder bandwidth, and track readiness so every hire accelerates growth instead of creating chaos.

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Operations Diane Bonheur Operations Diane Bonheur

The €50 Part That Grounded an Airline

Small, low-cost inputs can trigger massive operational failures. Finnair’s €50 seat cover grounded eight aircraft, showing how minor supplier process errors cascade into high-cost disruptions. Learn how Lean, Poka-Yoke, and supplier quality management can make failures invisible and protect your supply chain and margins.

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Operations Diane Bonheur Operations Diane Bonheur

Overbooking Is Quietly Becoming a Fragile Lever

Overbooking still generates revenue but the operational world it depends on is eroding. Tighter no show rates, thinner buffers, cascading delays, louder passengers, and rising regulatory pressure are turning a once reliable lever into a growing liability. Airlines that modernize the process with predictive freezes, early volunteer systems, and smarter network reallocation will protect margin and stay ahead.

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Operations Diane Bonheur Operations Diane Bonheur

The Hidden Margin Lever in Airline Staffing

Airlines can stabilize yield and defend pricing power by designing reliability through smarter crew utilization. Predictive scheduling, surge-ready systems, and strategic crew deployment help carriers reduce fragility, protect high-fare customers, and hold margin when capacity growth isn’t an option.

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Operations Diane Bonheur Operations Diane Bonheur

The Backlog Stress Test: Turning Capacity Constraints into Resilience

Aircraft delivery backlogs have grounded more than growth. They are exposing the cracks inside airline operations, from turnaround inefficiencies to brittle crew scheduling. The carriers that treat this moment as an excuse will bleed margin. The carriers that treat it as a stress test will emerge stronger, more resilient, and better positioned when deliveries resume.

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Operations Diane Bonheur Operations Diane Bonheur

When Newark Drags Down Global Partners

Newark’s gridlock doesn’t stop at the runway. For international partners like Lufthansa and Swiss, delays at United’s hub ripple through joint ventures, revenue pools, and premium traffic flows. It’s a silent leak that hits P&Ls, loyalty, and competitive positioning long before anyone calls it a crisis. If your network depends on Newark, you’re already exposed—the only question is whether you’ll act before the market does.

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