Capital & Incentives Diane Bonheur Capital & Incentives Diane Bonheur

Fewer Levers, Higher Stakes: Why Rural Hospitals Break Faster Under the Same Pressures

Rural hospitals face the same pressures as urban systems with none of the buffers. Staffing volatility, payer mix fragility, and capital limits hit harder and faster. Revenue cycle tightening, workforce pipelines, REH conversion, and community alliances are the levers that stabilize cash flow, cut volatility, and keep rural hospitals alive.

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Capital & Incentives Diane Bonheur Capital & Incentives Diane Bonheur

From Inconvenient to Irrelevant: The Structural Collapse of Retail Pharmacy

Retail pharmacy’s decline is no longer about customer frustration — it’s structural. What began as minor service breakdowns has become a full-scale systems failure: disconnected tech, outdated processes, and collapsing margins. Using a real-world case study from CVS, this analysis exposes why the traditional retail model can’t be saved with “efficiency projects” and why even the strongest chains are running out of time to adapt.

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Capital & Incentives Diane Bonheur Capital & Incentives Diane Bonheur

Compete or Concede: Why Pharmacy Chains Are Running Out of Time

Pharmacy chains are at a structural breaking point. Legacy systems, brittle processes, and labor pressures are colliding with rising customer expectations and aggressive new competition. This executive brief exposes the operational choke points, the cascading strategic consequences, and the leadership decisions that will determine which chains survive—and which fade into irrelevance.

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Capital & Incentives Diane Bonheur Capital & Incentives Diane Bonheur

The Quiet Death of First Class: A Strategy Story, Not a Luxury One

Luxury isn’t disappearing. It’s moving. Airlines aren’t killing First Class because travelers stopped wanting premium experiences. They’re killing it because the economics, customer behavior, and operational math don’t justify the space anymore. While luxury hotels double down on exclusivity, airlines are quietly ripping out their most prestigious cabins to chase yield. Same economic storm. Two completely different playbooks.

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Capital & Incentives Diane Bonheur Capital & Incentives Diane Bonheur

Vegas vs Atlantic City: Why Strategy, Not Luck, Decides Who Survives

Two cities. One economic storm. Two very different outcomes.
While Atlantic City clung to volume and nostalgia, Las Vegas quietly rewired its business model for resilience. It pivoted from chasing headcount to courting high-value guests, tightening operations, and building margin stability into its core. For hospitality leaders facing stagnant markets, that divergence isn’t trivia—it’s a strategic blueprint and a warning.

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